Package Description
Responsible to: Transport & Contract Manager
Starting salary: £38,743 per annum (Full-time equivalent)
Working Hours: 35 per week
Contract details: Full time. Monday to Friday. 9:00 am to 5 pm. Hybrid working, some mandatory office days required.
If you have any queries or would like to informally discuss the role, please contact Andrew Luck, Head of Transport and Traffic Management at andrew.luck@londoncouncils.gov.uk
For any issues with your application please contact recruitment@londoncouncils.gov.uk
- Application deadline: 11:59pm on Wednesday 21 October 2026
- Interviews: Anticipated to take place during the week commencing 9 November 2026
Job Introduction
The successful candidate will join the Transport Services team and play a key role in administering the enforcement of the London Lorry Control Scheme (LLCS), which London Councils manages on behalf of the London boroughs and Transport for London (TfL).
Role Responsibility
The role involves working across all stages of the enforcement process, including assessing and granting operator permissions through the Case Management System (CMS), reviewing and assessing ANPR CCTV images and on-street officer observations, and determining whether intervention is required. The postholder will also undertake more complex case management work, including interrogating the CMS and progressing enforcement actions in accordance with the scheme's terms and conditions and relevant legislation.
The role also requires the drafting of emails, case-related correspondence and detailed written responses to enquiries and complaints from boroughs, operators and members of the public. There will be opportunities to communicate verbally with stakeholders and, where required, represent London Councils at appeals hearings held by London Tribunals.
Read about the job activities in more detail in the Job Description and Person Specification document attached below.
The Ideal Candidate
We are looking for a knowledgeable, enthusiastic and dedicated individual with experience of road traffic enforcement processes and the associated working environment, whether gained in a frontline or back-office setting.
The successful candidate will be self-motivated, able to learn quickly and capable of building positive working relationships with colleagues and a wide range of stakeholders. They will have excellent organisational skills, strong attention to detail, and the ability to prioritise workloads, meet deadlines and use their initiative to deliver high-quality outcomes.
Read about the job activities in more detail in the Job Description and Person Specification document attached below.
About the Company
London Councils is the collective of London local government, the 32 boroughs and the City of London Corporation. They come together through London Councils to work in collaboration to deliver their shared ambitions for London and Londoners.
Through lobbying, collaboration and partnership, we ensure the voice of the London boroughs are united, and heard at a local, regional and national level.
We also run a number of services on behalf of the boroughs including the Freedom Pass, Taxicard and Health Emergency Badge (HEB) and London Lorry Control Scheme (LLCS).
Further information about the current LLCS can be found at: https://www.londoncouncils.gov.uk/services/london-lorry-control-llcs
Read more about London Councils - London Councils
Our Recruitment Approach
The application process involves answering a small number of application questions aligned to the essential criteria for the role. All applications will be processed using a blind sifting method. This means that personal identifying details will be removed to ensure fair and unbiased shortlisting of applications.
The panel sees only the anonymised generated CV that Tribepad builds from the Education and Employment History sections of the application form.
Uploading a personal CV is optional and only helps auto-populate these sections - it does not replace completing them.
Please ensure these sections are fully completed. If they’re left blank, key information won’t appear in the anonymised pack and fair review becomes harder.
Your full details and original CV are not shared with the panel until after the shortlist is agreed and you are invited to interview.
We are committed to equal opportunities and encourage applications from all backgrounds. Reasonable adjustments will be made to support candidates during the recruitment process.
