Package Description
Responsible to: Warmer Homes London (WHL), Director/Head of Operations
Starting salary: £58,855
Working Hours: 35 per week
Contract details: Full time. Hybrid working, some mandatory office days required.
London Councils operates in a hybrid working environment as an agile employer, working across its Strategic Directorates.
If you have any queries or would like to informally discuss the role, please contact Kavita Rajah-Locks - WHL Project Manager at Kavita.Rajah-Locks@londoncouncils.gov.uk.
Please be advised that the application deadline for this role is 10:00 AM on Monday, 19 May 2025. Interviews are expected to be held on 23 or 27 May 2025.
Job Introduction
Are you an experienced senior communications professional looking for an exciting new challenge? We are pleased to be recruiting to the role of Communications and Engagement Manager for Warmer Homes London – a new organisation jointly established by London Councils and the Mayor of London to make Londoners’ homes greener, healthier and more affordable to heat by being more energy efficient.
Warmer Homes London is committed to retrofitting London’s 3.7m homes, focusing initially on social housing and those experiencing fuel poverty. To achieve this the organisation will need to forge bold new partnerships, working with all levels of government, as well as with housing associations, builders, community energy groups, and training organisations.
We need to develop strong partnerships and engagement with groups and organisations who can help inform and strengthen our activities. We need to raise awareness within key stakeholder communities about how Warmer Homes London can support them in delivering their ambitions and what we need from them to succeed.
We are in the process of designing and implementing a strong brand that clearly identifies the new organisation within London’s complex system and clear communications that explains the purpose of our work, brings partners together and inspires them to act.
This is a politically restricted post, under Section 2 of the Local Government and Housing Act 1989;
Role Responsibility
Warmer Homes London is a new organisation with an important London-wide mission, this role will play a crucial role in:
• Developing and delivering the annual communications and stakeholder engagement plan to support the work of the new organisation from go-live to as it matures.
• Supporting the Directors and other members of the leadership team to develop communications programmes and collateral for key communities, such as the supply chain and boroughs, and enabling all team members to become ambassadors for Warmer Homes London.
• Implementing Warmer Homes London’s new brand identity and tailoring our narrative and engagement approach for different audiences, in partnership with London Councils’ and the GLA’s communications teams, for use in press releases, presentations, website content, recruitment collateral and other comms channels.
• Supporting the leadership team to identify, build and maintain mutually beneficial relationships and partnerships with the public affairs leads within groups and organisations that can help inform and strengthen the delivery of Warmer Homes London overall strategy and our specific projects and initiatives.
• Leading on the design and management of Warmer Homes London’s external-facing events, focusing on making them high quality and inclusive experiences.
• Ensuring that content management for WHL’s web presence is undertaken as required and in accordance with good practice and accessibility requirements.
• Helping fulfil Warmer Homes London’s commitment to transparency: sharing our work and the resources we create, while ensuring they are accessible (clear language, concise and navigable) and in keeping with Warmer Homes London’s high standards (visually appealing, on-brand and consistent).
• Overseeing the shaping of the influencing work of Warmer Homes London with national government partner sectors where agreed with founding partners.
• Representing Warmer Homes London at relevant, senior internal governance meetings, external meetings and forums in support of our agenda, attending Warmer Homes London Senior Leadership team when appropriate.
• Advising on internal communications.
• Managing the communication commissioning budget of c£100k per year.
Read about the job activities in more detail in the Job Description and Person Specification document attached below.
The Ideal Candidate
The role of Communications and Engagement Manger will be a key part of the small leadership team at Warmer Homes London and will act as the expert for communication and engagement, with the ability to coordinate and draw on the ideas and energy of dozens of people from across our members. We are committed to being a high performing team, constantly reviewing, learning and adapting our ways of working, and operating in a high-challenge, high-support culture.
All applications will be processed using a blind sifting method. This means that personal identifying details will be removed to ensure fair and unbiased shortlisting of applications.
Please note that anyone using generative AI tools such as ChatGPT or Copilot to answer sift questions may be marked down if they do not also include original content that demonstrates their aptitude, experience and skills. Using these tools also runs the risk of plagiarism.
About the Company
London Councils is the collective of London local government, the 32 boroughs and the City of London Corporation. They come together through London Councils to work in collaboration to deliver their shared ambitions for London and Londoners.
Through lobbying, collaboration and partnership, we ensure the voice of the London boroughs are united, and heard at a local, regional and national level.
We also run a number of services on behalf of the boroughs including the Freedom Pass, Taxicard and Health Emergency Badge (HEB) and London Lorry Control Scheme (LLCS).
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